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Using data science and machine learning for improved customer support

In this blog post we’ll explore three tricks that can be used for data science that helped us solve real problems for our customer support group and our customers. Two for natural language processing in a customer support context and one for identifying attack Internet attack traffic.Through these examples, we hope to demonstrate how invaluable…

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Health Check Analytics and how you can use it

At the end of last year, we introduced Standalone Health Checks – a service that lets you monitor the health of your origin servers and avoid the need to purchase additional third party services. The more that can be controlled from Cloudflare decreases maintenance cost, vendor management, and infrastructure complexity. This is important as it…

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Project Galileo’s 6th year Anniversary: The Impact of COVID-19 on the most vulnerable groups on the Internet

Consistent with our mission to “help build a better Internet,” Cloudflare believes that one of the most important roles for the Internet is to empower marginalized voices that may not be heard, or bring together oppressed groups of people that may otherwise find themselves isolated and alone. Six years ago, Cloudflare started Project Galileo to…

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High Availability Load Balancers with Maglev

BackgroundWe run many backend services that power our customer dashboard, APIs, and features available at our edge. We own and operate physical infrastructure for our backend services. We need an effective way to route arbitrary TCP and UDP traffic between services and also from outside these data centers.Previously, all traffic for these backend services would…

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Ladies and Gentlemen…Cloudflare TV!

I’m excited to announce the upcoming launch of Cloudflare TV. A 24×7 live television broadcast, streamed globally via the Cloudflare network. You can tune in to the pre-broadcast station and check out the upcoming schedule at: cloudflare.tvI’m kicking off the first live broadcast starting at 12:00pm Pacific (1900 UTC) on Monday, June 8 with a…

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UtahFS: Encrypted File Storage

Encryption is one of the most powerful technologies that everyone uses on a daily basis without realizing it. Transport-layer encryption, which protects data as it’s sent across the Internet to its intended destination, is now ubiquitous because it’s a fundamental tool for creating a trustworthy Internet. Disk encryption, which protects data while it’s sitting idly…

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Ladies and Gentlemen… Cloudflare TV!

I’m excited to announce the upcoming launch of Cloudflare TV. A 24×7 live television broadcast, streamed globally via the Cloudflare network. You can tune in to the pre-broadcast station and check out the upcoming schedule at: cloudflare.tvI’m kicking off the first live broadcast starting at 12:00pm Pacific (1900 UTC) on Monday, June 8 with a…

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How we use HashiCorp Nomad

In this blog post, we will walk you through the reliability model of services running in our more than 200 edge cities worldwide. Then, we will go over how deploying a new dynamic task scheduling system, HashiCorp Nomad, helped us improve the availability of services in each of those data centers, covering how we deployed…

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